Privacy Policy

Privacy Policy


How private are the letters and albums?

From what we have observed, users of FromABirdie tend to write thoughtful, careful, and personal letters, which makes them quite private. We ensure that only the intended recipient will have access to them (e.g. by password-protecting the album).

People who contribute to the album are NOT able to see each other's letters, although at the end of the process we may share the names of those who wrote with everyone, to enhance the communal experience that these albums are (the organizer has an option to turn this off and NOT share the names of contributors.).

Once a phyisical book is printed we can no longer protect the privacy of the letters, of course. There are also (many) cases in which the book is shipped to the organizer of the book, so they can give it as a present at a party or ceremony. We ask them to respect the writers' privacy, but again have no control over it.

Finally, there are cases in which the creator of the album wants to have complete editorial control, for example to ensure that the final book is perfect. We do let creators see all the letters, but we ask them to let writers know that that will the case. We have never had a single issue or complaint with that.

In summary: while the letters are not really fully private, since the creators may choose to see them and they may be printed in a physical book, they are also not intented to be public either. People tend to write honestly and to address the recipient directly (rather that feeling that they are posting on public channels), but they also knowing that the letters may be seen by others.

What kind of private information does FromABirdie ask for?

We do ask for private information with the letters, but only to make the service richer. For example,

  - We ask for the name and email of the person who creates an album so we can communicate with them over email.
  - We ask for the name and email of the recipient of the letters so that we can send an email on the specified day and announce the surprise (this feature may be turned off)
  - We allow the people who write letters in an album to leave their name, email, and location so the recipient can see who wrote, and can easily get back in touch with them.

Will you sell that information to third parties, or use it for spamming?

Absolutely not. We DO NOT (and NEVER WILL) sell or otherwise share any of the information that we gather – names and emails of recipients and letter writers, aggregate statistics, or anything of that sort. We are trying to offer a useful service and grow an honest business, and we see those values as non-negotiable.


If you have questions or comments not addressed here, feel free to contact us!

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